At uteed, every item is made-to-order. When you place an order, we print the item(s) just for you, ensuring the highest quality in each piece.
Production and Sourcing
We produce select items at our US-based facilities and source additional products from reliable global suppliers to ensure a wide variety. Our partnerships are exclusively with vendors who adhere to our high-quality standards.
Shipping Carriers
Shipping carriers used include USPS, DHL, EMS, and local postal services.
Orders are processed when the payment is accepted.
Estimate Time Of Arrival
We process orders on business days, Monday through Friday, Eastern Standard Time, excluding Post Office holidays: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
To estimate when your order will arrive, please refer to the time frames below, which detail the delivery periods for our most popular products.
Delivery Time & Shipping Fee
Delivery times depend on your location. While we strive to provide accurate estimates with our logistics partners, these times are not guaranteed. Once your order is in transit, any delays are beyond our control. Typically, orders within the continental United States arrive within 4-9 business days, whereas international orders may take up to 21 business days. A tracking number will be provided once your order has shipped, allowing you to track its progress.
| Handling Time | Transit Time | Costs | |
| Standard Delivery | 1-2 business days | 3-7 business days | $4.99 |
| Fast Delivery | 1-2 business days | 3-5 business days | $9.99 |
Please note:
- Orders placed after 5:00 p.m. EST will be processed on the next business day.
- Delivery Time = Handling Time + Transit Time
- Once your order is ready to ship, we’ll send a tracking link to your email so you can monitor your package’s journey. If you don’t see the tracking link, please check your spam folder.
- For personalized orders or those requiring modifications, please allow additional time for our designer to complete the customization. The design time will vary based on the complexity of your request.
- We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the US Virgin Islands or Internationally.
- We do not ship to APO/FPO addresses.
ORDER TRACKING
Once your order is shipped, you’ll receive email notifications and can track it in real-time by logging into our website. If your order is shipped in multiple packages, you’ll receive individual emails and tracking numbers for each parcel.
Please allow 3-7 days for the carrier to scan your package into their system. If tracking information is not available, it means the carrier has not yet processed your parcel. Tracking details will become visible once the parcel is scanned.
If your order has passed the estimated arrival date, please Contact Us for assistance.
INCORRECT ADDRESS
Please ensure you provide the correct address at checkout because:
- Incorrect or missing information may delay your order as we might need to contact you for updates.
- We are not responsible for orders delivered to the wrong address or returned to the sender. Returned orders will be sent to our shipping partners’ warehouses and disposed of. Verify your shipping address before contacting customer support.
- Are-shipping fee will apply to orders returned due to an incorrect address.
- We are not liable for any loss, theft, or damage if you request the carrier to forward or redirect your parcel after it has left our warehouse.
We are committed to providing prompt and secure delivery to ensure a smooth shopping experience. If you have any concerns, please contact us at any time. Your satisfaction is our top priority, and we are here to help. Thank you for choosing uteed. If you have any questions, don’t hesitate to reach out.